Blog Post

October 29, 2020

Tripsmiths selects Rescompany’s CRS, CRM & BI

Tripsmiths Ltd has reached an agreement with Rescompany to implement the suite of Resco’s systems. The industry leading Central Reservation system, the Customer Relation Management system and Resco’s Business Intelligence module, will be implemented at Tripsmiths London headquaters in coming weeks.

Tripsmiths are the pioneering travel and media company that partners with the world’s leading tour operators and media brands to deliver exclusive travel experiences and expert-led tours.Tripsmiths know what makes a great travel experience, with all of their trips hand-crafted in house. For more information visit www.tripsmiths.com

Resco’s flexible modules are providing solutions for cruise, tour, hotel and air packaging as well as personalized booking options, large and small group sales management, GDS integration and much more. Resco’s user interfaces and shopping cart features are very intuitive, easy to use and include fully customizable user views.

Rescompany is capitalizing on having a combined central reservation, CRM and on board system (PMS/POS) in one package. The Resco CRM, Loyalty and Business Intelligence systems are available and integrated to the ship systems and helps to broaden customer touch points. The systems provide for seamless collection of feedback to allow for high customer engagement and satisfaction. The Resco suite is designed to be a true cruise line product and is the only solution in the world to provide a complete 360-degree view of the cruise customer – shore to ship and back.

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