xButler™

Cruise management
mobile solutions

Unleashing operational
excellence at your fingertips

Designed to fully optimize your cruise and hotel management processes, our mobile apps provide end users with tools to perform tasks on-the-go. Our innovative solutions feature real-time updates, offline capabilities, seamless service management, and user-friendly interfaces.

User-friendly

Automatic data syncing

Minimal training required

Secured access

Customizable

Frequent updates
and enhancements

xMobile™

xCreate™

xInspector™

xButler™

xButler™ – is specifically designed for housekeeping staff and supervisors. xButler™ interacts with the customer’s PMS to capture amenities, special requests, guest details, guest pictures and displays them to cabin stewards by cabin section. xButler™ also contains a cabin status function as well as a supervisor overview of sections and cleaning progress.

Product features

Cabin Service Coordination

xButler™ is a mobile application that distributes cabin and guest details by steward section and interfaces with the customer’s PMS to capture amenities and special requests. The module displays the listing of requests to be fulfilled by date/quantity as well as lists the guests and cabins that are being populated/vacated on embarkation day. xButler™ module also contains a cabin status (clean/dirty) function as well as a supervisor overview of sections and their work progress.

Cabin Status

Each cabin is color coded to display if the cabin is clean, dirty, in process of being cleaned or in a do not disturb status. The main page also displays the loyalty level of the guest and icons indicating if there is a baby or toddler in the cabin, a handicapped person, or any special requests or amenities to be fulfilled.

Benefits of xButler™

Guest details

Access comprehensive guest information and booking details, with the ability to initiate and finalize cleaning tasks directly.

Request details

View a detailed list of service requests and amenities for each cabin, with the option to mark them as delivered and completed for efficient service management.

Embarkation dashboard

Streamline embarkation and disembarkation processes with a dedicated dashboards displaying guest and cabin details for the day, ensuring smooth transitions.

IssuTrax™ Web integration

Housekeeping supervisors can seamlessly monitor from IssuTrax™ Web the cleaning progress for each cabin section, with real-time updates on completion percentages and estimated time remaining for cabin stewards to finish their assigned sections.

Frequently asked questions

For which departments is the xButler™ application designed?

The xButler™ application is mainly designed for the Housekeeping users and department Supervisors.

What is special about xButler™?
xButler™ seamlessly interfaces with the customer’s PMS and captures essential information such as amenities, special requests, guest details, and guest pictures. This information is then displayed to cabin stewards, organized by the cabin section, ensuring efficient and personalized service.