The online support allows registered clients to access our product knowledge base, support documentation, manuals, and detailed release notes. Using the online helpdesk system, users can submit feature requests, bugs, and track the progress of their tickets. Automated notification emails are sent to the users about any changes to the status of their ticket.
If you are unable to login, please send an email to your assigned cruisePAL/ Rescompany Account Supervisors. One of our Support Specialists will be in contact with you shortly.
In case of an emergency, please contact our 24/7 Emergency Line.
EU: +44 207 0781 111
US: +1 800 2307 690
The 24/7 Emergency Line is for emergencies only and is operated by a third-party provider.
