xButler™

Cruise Apps – Ship Management Mobile Solutions

Unleashing operational excellence with the

Cruise Guest Service App

Cruise Apps are designed to fully optimize your cruise ship operations and hotel maintenance processes, our mobile apps provide end users with tools to perform tasks on-the-go. Our innovative solutions feature real-time updates, offline capabilities, seamless service management, and user-friendly interfaces.

User-friendly

Automatic data syncing

Minimal training required

Secured access

Customizable

Frequent updates
and enhancements

xMobile™

xCreate™

xInspector™

xButler™

xButler™ is designed specifically for housekeeping staff and supervisors. xButler™ integrates with the PMS system to capture amenities, special requests, guest details, and guest pictures. Cabin stewards can only view information related to guests within their assigned cabin section, ensuring focused and personalized service. xButler™ also has a feature to set the status of cabins to clean and provides supervisor’s an overview of sections and cleaning progress.

Product features

Cabin Service Coordination

xButler™ is a mobile app that distributes cabin and guest details by steward section. It interfaces with the customer’s PMS to log amenities and special requests. The module displays, a listing of requests to complete by date/ quantity and lists guests and cabins that are populated/vacated on embarkation day. xButler™ module also contains a cabin status (clean/dirty) function, a supervisor overview of sections, and their work progress.

 

Cabin Status

Each cabin has a color code that indicates whether it is clean, dirty, being cleaned, or in a do-not-disturb status. The main page also displays the guest’s loyalty level, the icons indicating if there is a baby or toddler in the cabin, a handicapped person, or any special requests or amenities to fulfill.

Benefits of xButler™ Cruise App

Guest details

Access comprehensive guest information and booking details including special requests, amenities and guest preferences.

Request details

View a detailed list of service requests and amenities for each cabin, with the option to mark them as delivered and completed for efficient service management.

Embarkation dashboard

Make getting on and off the ship easier with a special dashboard displaying cabin readiness. It shows guest and cabin cleaning details for the day, giving visibility to available cabins.

IssuTrax™ Web integration

Housekeeping supervisors can easily check the progress of cleaning in each cabin section using IssuTrax™ Web. They receive real-time updates on completion percentages of cleaning and estimated time remaining for cabin stewards to finish their assigned sections.

Frequently asked questions

For which departments is the xButler™ application designed?

The xButler™ cruise application mainly targets housekeeping users and department supervisors.

What is special about xButler™?

xButler™ seamlessly interfaces with the customer’s PMS and captures essential information such as amenities, special requests, guest details, and guest pictures. This information is then displayed to cabin stewards, organized by the cabin section, ensuring efficient and personalized service.