xMobile™

Cruise Apps – Ship Management Mobile Solutions

Unleashing operational excellence with the

Cruise Guest Service App

Cruise Apps are designed to fully optimize your cruise ship operations and hotel maintenance processes, our mobile apps provide end users with tools to perform tasks on-the-go. Our innovative solutions feature real-time updates, offline capabilities, seamless service management, and user-friendly interfaces.

User-friendly

Automatic data syncing

Minimal training required

Secured access

Customizable

Frequent updates
and enhancements

xMobile™

xCreate™

xInspector™

xButler™

Technicians, housekeeping staff, and others use the xMobile™ cruise app to complete or fulfill tasks. The main function is to allow users to remain mobile and get automatic work and service orders, improving efficiency and saving time.  Users can also update the system on the progress and completion of tasks, providing valuable data that helps management improve processes and maintenance.

Product features

Versatile Mobile
Connectivity

xMobile™ is designed to seamlessly adapt to any device size, including smartphones and tablets, ensuring an optimal cruise experience. This cruise app connects to the IssuTrax™ server and works with and without a wireless connection. Users can continue to work with the application when there is no wireless connectivity available, with data syncing automatically once connectivity is restored.

Issue Management

Audible and visual alerts notify the user when a new issue has been assigned. Internal functions track and include the metrics reporting when a user receives, accepts, starts, and completes a task. The background synchronization process automatically updates the IssuTrax™ database with new and completed tasks. It helps staff and managers see the latest progress with ease.

 

Task Tracking Menu

With xMobile™, managing and accessing issues is now more intuitive and efficient than ever before. The application employs a menu-based approach to streamline issue management for users. It efficiently categorizes issues, ensuring users can easily access relevant information.

Benefits of xMobile™

Effortless
task management

Easily receive, track, complete, and manage assigned tasks ensuring smooth and efficient operations.

Flexible
connectivity

Works seamlessly in both connected and disconnected modes from Wi-Fi, ensuring uninterrupted functionality.

Seamless
integration

Enjoy smooth connectivity with the IssuTrax web and xCreate™ mobile application for streamlined operations.

Real-time progress
tracking

Stay informed with real-time progress updates, enabling quick decision-making and efficient task management.

Empowered
technicians

Enable your technicians to work on the go, addressing guest-reported issues promptly and efficiently.

Frequently asked questions

Can I use the xMobile™ application without internet connection?

You can use the xMobile™ cruise app offline, granting users the flexibility to fix issues while on the go.

What are the key features in the xMobile™ application?

Our cruise app helps users to handle maintenance or guest problems easily while on the move. Users receive visual and audible notifications for new issues, and the application seamlessly functions in offline mode. It’s easy to start and fix problems with a simple interface. You can also take and add photos to the issue, as well as document the root cause to assist in future troubleshooting and preventive measures.