xMobile™

Cruise management
mobile solutions

Unleashing operational
excellence at your fingertips

Designed to fully optimize your cruise and hotel management processes, our mobile apps provide end users with tools to perform tasks on-the-go. Our innovative solutions feature real-time updates, offline capabilities, seamless service management, and user-friendly interfaces.

User-friendly

Automatic data syncing

Minimal training required

Secured access

Customizable

Frequent updates
and enhancements

xMobile™

xCreate™

xInspector™

xButler™

xMobile™ – is used by technicians, housekeeping staff and other users who are assigned to complete or fulfil tasks. The main function is to allow these users to remain mobile and automatically receive work/service orders and update the system on progress and completion of tasks while providing valuable data to help management improve processes and maintenance.

Product features

Versatile mobile
connectivity

xMobile™ is designed to automatically adjust to the appropriate size of the device (i.e. smartphones and tablets). The application connects to the IssuTrax™ server and works with and without a wireless connection allowing the user to work with the application when there is no wireless connectivity available.

Issue management

Audible and visual alerts notify the user when a new issue has been assigned. Internal functions track when a user receives, accepts, starts, and completes a task which is later included in the metrics reporting. A background synchronization process automatically updates the IssuTrax™ database with updated and completed tasks to provide staff and management with up-to-date progress of tasks.

Task tracking menu

With xMobile™, managing and accessing issues is now more intuitive and efficient than ever before. The application employs a menu-based approach to streamline issue management for users. It categorizes issues efficiently, ensuring users can easily access relevant information period.

Benefits of xMobile™

Effortless
task management

Seamlessly track, complete, and manage assigned tasks with ease.

Flexible
connectivity

Works seamlessly in both connected and disconnected modes from Wi-Fi, ensuring uninterrupted functionality.

Seamless
integration

Enjoy smooth connectivity with IssuTrax™ web and xCreate™ mobile application for streamlined operations.

Real-time progress
tracking

Stay updated with real-time progress updates, enabling quick decision-making and efficient task management.

Empowered
technicians

Enable your technicians to work on the go, addressing guest-reported issues promptly and efficiently.

Frequently asked questions

Can I use the xMobile™ application without internet connection?

xMobile™ can be used offline, granting users the flexibility to fix issues while on the go.

What are the key features in the xMobile™ application?

Our application empowers users to effortlessly manage maintenance or guest-related issues while on the move. Users receive visual and audible notifications for new issues, and the application seamlessly functions in offline mode. It features a user-friendly interface for initiating and resolving issues, plus the ability to capture and attach photos to the problem at hand.